The 2018 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2018 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

The 2018 Subaru Love Promise Customer and Community Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is North End Subaru dedicated locally to the Love Promise?

North End Subaru embraces our local culture and takes pride making the world a better place by supporting associates passions and causes in our local communities. We support important areas such as the environment, community, health, education, and pets. Your purchase of over three million dollars in vehicles every month supports over 50 full time associates and their families. In addition we are preparing for additional full time, well paid and highly educated associates for an eighteen bay expansion. We love what we do and look forward to being involved locally, donating close to $100,000 over the last eight years towards programs supporting schools, art and Steam initiatives, The Boys & Girls Clubs, The Revolving Museum, Townsend Earth Day and many more. When we order lunch, buy plants, get a haircut or take a bike ride in the state park our associates are thankful for your purchases and passion, thank you for sharing them with us.

Sterling Animal Shelter
Townsend Earth Day
Lunenburg high school, NED program, The Revolving Museum
Various charities , Boys & Girls clubs Lunenburg Fitchburg Leominster, Brookline Lions Club July Parade
NA CARES

Subaru Love Promise Heart
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Love Promise Stories from North End Subaru

Sterling Animal Shelter & North End Subaru Pets  –  Bob W

Sterling Animal Shelter & North End Subaru Pets

North End Subaru became aware of the needs of Sterling Animal Shelter after reading a post mention that over two hundred pets were arriving in one week. With the storms and flooding in Florida, Texas and Puerto Rico, help was needed fast.Bob Waite (North End Subaru) reached out to Melissa Snitzer, Manager at Sterling Animal Shelter (Animal Shelter Inc.), 17 Laurelwood Rd., Sterling, MA 01564 www.sterlingshelter.org. She gave a quick run down of their hectic preparation for the arrival of new pets. Melissa presented the items they were in need of. The most pressing need was that of new families for the animals. Its often hard for us in New England to understand that in other parts of the United States there are still high kill animal control facilities. Pounds that find stray dogs and puppies wandering the streets. Or that in this day and age, some shelters use gas chambers and other cruel methods to kill barrel full of unwanted animals. Including beautiful, innocent puppies and kittens, because there simply aren’t enough homes for them.North End Subaru was determined to get the word out that these animals needed loving homes and quick. Using our social media, advertising and word of mouth we shared the cause with Subaru owners whom responded by filling up two Subaru Foresters with new and used blankets, food, new & used collars & leashes, New Owner gift boxes and cleaning materials. We continue to be a drop off spot for these items.Chrystina Charalabakis and Alex Bunish (North End Subaru) volunteered to drive the Subaru Forester over to the Sterling Animal Shelter and visit the associates of Sterling Animal Shelter thanking them for the time and love they give these helpless animals looking for a home. What they found is there’s a place in our community where the hungry are fed, the homeless are sheltered, and the abandoned are given care. Its our local animal shelter, right in Sterling, MA. Where they provide comfort and care for our community’s unwanted animals. The Sterling Animal Shelter offers many other services too, for pets and their people. They offer a clinic for low cost services and are extremely busy caring for shelter pets, assisting other shelters and now they accept privately owned pets. For clinic services please bear with them on scheduling and logistics as this program IS in high demand.There on-site spay/neuter clinic cares for almost 2,000 dogs and cats a year. They come through the shelter looking for new homes or from a dozen breed rescue organizations and Animal Control Officers throughout New England. They provide hundreds of low cost dog/cat spay/neuters.During clinic hours Monday-Thursday 8am-6pm you will get voicemail as the technicians are normally in surgery, or monitoring pets that are recovering from anesthesia. The pets are a TOP PRIORITY, phones DO NOT get answered when associates are caring for the animals. The BEST way to communicate with the clinic is via email Sterlingshelterclinic@gmail.comTo do all this, they rely on the support of people like you. Here are a few ways you can help animals at the Shelter:Give a little bit… Donate food, towels or old blanketsDrop off needed cleaning supplies and paper towelsLend a hand and become a volunteerFind that special animal waiting for a home – ADOPT!Help spread the word about their program and needsBe a responsible pet ownerVote for the animals,.by supporting legislation that protects animalsReport animal cruelty and teach your children respect for animalsThe greatest thing about adoption is that you save two lives with every animal adopted from a shelter. Adoption opens up space to welcome another great animal. Besides the obvious advantage of saving a life you also get a great chance to find a companion who is “perfect” for you. The Sterling Animal Shelter offers experienced adoption counselors who know the animals they are placing, work with them daily and will be able to recommend the best pet for your particular situation. The shelter also has an enormous variety of animals, purebreds, mixed breeds, all ages and personalities. This will allow you to have the most options when adopting your new lifelong friend. Most animals in a shelter have already received some kind of training, and so there will be a shorter adjustment period when you adopt a shelter pet. Dogs and cats in shelters are healthy and well adjusted. The shelter makes every effort to screen animals for serious health and behavior problems. No animal, no matter where it comes from, is problem free or comes with a health and behavior guarantee, but if you’re prepared to provide your new family member with some time, training, and patience, your reward will be a loving companion.


Taking the stigma out of drug dependency NA CARES  –  Lauren G

Taking the stigma out of drug dependency NA CARES

North End Subaru-Mazda had just entered into a growth period leading to our current success. Buildings were being refurbished, new employees were being trained and everything looked positive. Then tragedy struck when one of the key team members died of an overdose. The team questioned, did we do all we could to help? Why did we not notice? Are we that insensitive? To this day questions that haunt us. Then on February 2nd, 2015 tragedy struck again when Christopher Geanacopulos overdosed. We felt Chris was making headway. His happy smile and lets get it done attitude seemed so optimistic. Most of us did not see the inner turmoil eating away at him. Could we do better? Could we do more? Yes. Lauren Geanacopulos, Office Manager at North End Subaru-Mazda, became an advocate. Through events with NM CARES, Lauren with North End Subaru-Mazda raises money and awareness for this somber cause. Additionally she host the North End Subaru-Mazda Christmas party, entrance fee is a item of clothing for those affected by abuse or drug misuse. Through these efforts we hope to make a impact. North Middlesex Community Cares The mission is to bring awareness to the public about the risks of addiction and fatalities, due to the abuse of prescription drugs. We want to change the perception that experimenting with prescription drugs for recreational purposes is safer than the use of illicit drugs. We hope to educate the community to safeguard their homes when prescription drugs are around. The focus is to reach out to people in the community to share our personal stories, utilize prevention education through science based facts, and provide a supportive role to those people whose lives have been affected by the abuse or misuse of prescription drugs. As a resource to our community: We share personal stories We promote prevention education through science-based facts We provide support to those whose lives have been affected by the abuse or misuse of prescription drugs MA Substance Abuse Information and Education Helpline:1-800-327-5050 www.helpline-online.com Taking the stigma out of drug dependency. Stigma is the number one barrier to seeking treatment. Find out why and learn what you can do to end stigma. Join Us. NM Cares PO Box 941 Townsend MA 01469 978-660-0975 nmcommunitycares@gmail.com www.facebook.com/nmcommunitycares


Sterling Animal Shelter & North End Subaru Pets  –  Bob W

Sterling Animal Shelter & North End Subaru Pets

North End Subaru became aware of the needs of Sterling Animal Shelter after reading a post mention that over two hundred pets were arriving in one week. With the storms and flooding in Florida, Texas and Puerto Rico, help was needed fast.Bob Waite (North End Subaru) reached out to Melissa Snitzer, Manager at Sterling Animal Shelter (Animal Shelter Inc.), 17 Laurelwood Rd., Sterling, MA 01564 www.sterlingshelter.org. She gave a quick run down of their hectic preparation for the arrival of new pets. Melissa presented the items they were in need of. The most pressing need was that of new families for the animals. Its often hard for us in New England to understand that in other parts of the United States there are still high kill animal control facilities. Pounds that find stray dogs and puppies wandering the streets. Or that in this day and age, some shelters use gas chambers and other cruel methods to kill barrel full of unwanted animals. Including beautiful, innocent puppies and kittens, because there simply aren’t enough homes for them.North End Subaru was determined to get the word out that these animals needed loving homes and quick. Using our social media, advertising and word of mouth we shared the cause with Subaru owners whom responded by filling up two Subaru Foresters with new and used blankets, food, new & used collars & leashes, New Owner gift boxes and cleaning materials. We continue to be a drop off spot for these items.Chrystina Charalabakis and Alex Bunish (North End Subaru) volunteered to drive the Subaru Forester over to the Sterling Animal Shelter and visit the associates of Sterling Animal Shelter thanking them for the time and love they give these helpless animals looking for a home. What they found is there’s a place in our community where the hungry are fed, the homeless are sheltered, and the abandoned are given care. Its our local animal shelter, right in Sterling, MA. Where they provide comfort and care for our community’s unwanted animals. The Sterling Animal Shelter offers many other services too, for pets and their people. They offer a clinic for low cost services and are extremely busy caring for shelter pets, assisting other shelters and now they accept privately owned pets. For clinic services please bear with them on scheduling and logistics as this program IS in high demand.There on-site spay/neuter clinic cares for almost 2,000 dogs and cats a year. They come through the shelter looking for new homes or from a dozen breed rescue organizations and Animal Control Officers throughout New England. They provide hundreds of low cost dog/cat spay/neuters.During clinic hours Monday-Thursday 8am-6pm you will get voicemail as the technicians are normally in surgery, or monitoring pets that are recovering from anesthesia. The pets are a TOP PRIORITY, phones DO NOT get answered when associates are caring for the animals.


4-H Camp Middlesex Summers to Remember  –  Bob W

4-H Camp Middlesex Summers to Remember

4-H Camp Middlesex camp in Ashby, Massachusetts gives campers an unforgettable summer experience. Tying in the mission of the 4-H program, teaching the 4-H’s – Head, Heart, Hands, and Health Camp Provides Life-Changing Opportunities.Giving students the opportunity to be Responsible, Independent, Well-Rounded, A Team Player and Connected with Nature.Through its programs in nature, cabin living with peers, and supportive relationships, Camp creates opportunities to develop as an individual. Camp Middlesex’s Mission: To create a supportive environment for youth and adults to reach their fullest potential. Goals of the Experience:To provide opportunities that stimulate the development of each camper’s self-esteem through supportive relationships, provide campers with the opportunity to set personal goals developing in each camper the opportunity to experience leadership roles and to develop an increased level of responsibility. To help campers develop an appreciation of the natural surroundings through art,science, and adventure activities. Also offering the CIT Program which seeks to train talented individuals aged 14-16 to become leaders in the camping community. As a CIT, they receive instruction on different aspects of camp life. Topics include: child development, discipline of campers, special needs, health & safety, programming, and staff responsibilities. They work in a program and cabin area under the direction of a senior counselor, who will serve as their mentor.


Declining funds for Art, Spark Creative LHS Mural  –  Bob W

Depicting the life of a Subaru in each Decade, the Art students from LHS created a wall of ART, celebrating a momentous occasion in a Subaru's life. North End Subaru commissioned the Advanced Art students and teachers from Lunenburg High School to immortalize the life of a Subaru across the face of a giant 60-foot exterior wall. Students showcase their artistic skills, and all visitors at the mural project are invited to share their Subaru memories! A Word on the Subaru Mural Project: Subaru vehicles are manufactured on assembly lines to ensure uniform, reliable quality. On a functional level, cars are a means of transportation. In terms of design, Subaru distinguishes itself with superb craftsmanship and affordable luxury. Upon rolling out of dealerships across the world, they are individualized, becoming integral to the narrative of their owner’s life. For nearly sixty years, drivers have not only entrusted Subaru with their lives, but with their memories. From commuting through traffic and trips to the beach to climbing the earth’s summits and bringing home a newborn child from the hospital, Subaru has served as a steadfast companion on adventures both great and small. Color sketches were presented first. They served as plans for the mural that depicts the excitement of sharing in the tradition of owning a Subaru and the thrill of where it may bring you. The completed mural features paintings of Subaru through seven decades on vignettes printed on vinyl.