The 2019 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

The 2019 Subaru Love Promise Customer and Community Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is North End Subaru dedicated locally to the Love Promise?

North End Subaru embraces our local culture and takes pride making the world a better place by supporting associates passions and causes in our local communities. We support important areas such as the environment, community, health, education, and pets. Your purchase of over three million dollars in vehicles every month supports over 50 full time associates and their families. In addition we are preparing for additional full time, well paid and highly educated associates for an eighteen bay expansion. We love what we do and look forward to being involved locally, donating close to $130,000 over the last eight years towards programs supporting schools, art and Steam initiatives, The Boys & Girls Clubs, The Revolving Museum, Townsend Earth Day and many more. When we order lunch, buy plants, get a haircut or take a bike ride in the state park our associates are thankful for your purchases and passion, thank you for sharing them with us.

Sterling Animal Shelter
Townsend Earth Day
Lunenburg high school, NED program, The Revolving Museum, Turkey Hill Elementary School
Various charities , Boys & Girls clubs Lunenburg Fitchburg Leominster, Brookline Lions Club July Parade
NA CARES

 Subaru Love Promise Heart
LOVE_PROMISE_AWARD_COMMUNITY Subaru Love Promise
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Love Promise Stories from North End Subaru

Subaru and North End Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Earth Day Celebration Squannacook River  –  Bob W

The 14th Annual Earth Day Celebration in Townsend was held at the Townsend Common, at the intersection of routes 119 and 13 on Saturday, April 27th. The Townsend Commons is a scenic New England location for the town residents to share with concerts, jogging and events at the Gazebo. The theme was “Our Squannacook River”. The Squannacook River starts in Greenville, New Hampshire and runs all the way to the Gulf of Maine. Its watershed covers 73 square miles, of which 18% is permanently protected. It has been designated an Outstanding Resource Water. The River fills many towns drinking needs and is a major supplier for Massachusetts. One of the ways to protect this river as it runs along with many roadways and small towns is by keeping plastics out of the waterway through recycling programs. North End Subaru Recycles and Repurposes by using TerraCycle. We provide custom printed boxes and collect K-Cups, Snack bags, Plastic cups, lids, and straws. Once the boxes are full they’re shipped to TerraCycle who then makes permanent products out of them such as benches, playground equipment, and tables. How cool is that! https://www.terracycle.comThere were many vendors, food, music and recycling of metals, batteries, electronics. We filled over six TerraCycle boxes with coffee Cups, lids, straws, k-cups, and sandwich bags. Gifts were given away for participants, the most popular being the flower seeds set in the compressed paper. Andy the Texas Longhorn restraint mascot stopped by to handed out nice warm biscuits with cinnamon butter (we ate a few). You can see in the picture that Mother Nature gave us some gorgeous blue skies and some dry wind. North End Subaru continues this year-round program by providing the TerraCycle boxes in the service waiting room. It is customary for clients to swing by with a week's worth of k-cups or a collection of straws and cups. We look forward to receiving back a recycled bench later this year. We were excited to see the free programs TerraCycle has set up. Did you know you can send back toothpaste containers, Soap dispensers and even used razors? Take a look and see how you can create your own recycle program https://www.terracycle.com/en-US/collection-programs .


Sterling Animal Shelter Loves  –  Melissa S

North End Subaru shares the Sterling Animal Shelter with Subaru owners all year. This year they expanded their program with an outreach to the Subaru Ambassadors, a group of Subaru enthusiasts. The Ambassadors were rewarded for their donations to the Sterling Animal Shelter by a visit to Averill House Vineyard in Brookline, NH and a guest appearance of the Subaru Rally Team USA Rally Car presented by Vermont SportsCar. Show Car Program Director Nick Alburger arranged the surprise event which raised a lot of interest for the Shelter.Enough donations were received to fill up the back of a Forester. North End Subaru is determined to get the word out that these animals need loving homes and quickly. Using social media, advertising and word of mouth they share the cause with Subaru owners whom respond with new and used blankets, food, new & used collars & leashes, cleaning materials and office supplies.They continue to be a drop off spot for these items year Round. Alex Maillet, Justin Gordon and Bob Waite filled the Subaru Forester and sent it over to the Sterling Animal Shelter. Then they visited the associates of Sterling Animal Shelter thanking them for the time and love they give these helpless animals looking for a home. They find there’s a place in our community where the hungry are fed, the homeless are sheltered, and the abandoned are given care. Its our local animal shelter, right in Sterling, MA. We provide comfort and care for our community’s unwanted animals. The Sterling Animal Shelter offers many other services too, for pets and their people. They offer a clinic for low cost services and are extremely busy caring for shelter pets, assisting other shelters and now they accept privately owned pets. For clinic services please bear with them on scheduling and logistics as this program IS in high demand. There on-site spay/neuter clinic cares for almost 2,000 dogs and cats a year. They come through the shelter looking for new homes or from a dozen breed rescue organizations and Animal Control Officers throughout New England. We provide hundreds of low cost dog/cat spay/neuters.During clinic hours Monday-Thursday 8am-6pm you will get voicemail as the technicians are normally in surgery, or monitoring pets that are recovering from anesthesia. Here are a few ways you can help animals at the Shelter:Give a little bit… Donate food, towels or old blankets. Drop off needed cleaning supplies and paper towels. Lend a hand and become a volunteer! Find that special animal waiting for a home – ADOPT!Help spread the word about their program and needs. Be a responsible pet owner. Vote for the animals, by supporting legislation that protects animals. Report animal cruelty and teach your children respect for animals. The greatest thing about adoption is that you save two lives with every animal adopted from a shelter. Adoption opens up space to welcome another great animal. Besides the obvious advantage of saving a life you also get a great chance to find a companion who is “perfect” for you. The Sterling Animal Shelter offers experienced adoption counselors who know the animals they are placing, work with them daily and will be able to recommend the best pet for your particular situation. The shelter also has an enormous variety of animals, purebreds, mixed breeds, all ages and personalities. This will allow you to have the most options when adopting your new lifelong friend. Most animals in a shelter have already received some kind of training, and so there will be a shorter adjustment period when you adopt a shelter pet. Dogs and cats in shelters are healthy and well adjusted. The shelter makes every effort to screen animals for serious health and behavior problems. No animal, no matter where it comes from, is problem free or comes with a health and behavior guarantee, but if you’re prepared to provide your new family member with some time, training, and patience, your reward will be a loving companion.


Turkey Hill Elementary loves Science  –  Heidi C

We are excited to share this letter from the Lunenburg Public Schools: On behalf of the Lunenburg School Committee, we would like to express our sincere gratitude to you for the generous donation of 150 donated science books for Turkey hill Elementary School from North End Subaru who partners with American Association for the Advancement of Science (AAAS) with the goal of engaging and inspiring K-12 students, through the 2018 Subaru Loves Learning Program. Thank you for your support in providing necessary materials for student learning. Heather Sroka Chair, Lunenburg School Committee Dr. Kate Burnham Superintendent of Schools From North End Subaru: Turkey Hill Elementary School is the recipient school for the 2018 Subaru Loves Learning (SLL) book donation from North End Subaru. For the last two year North End Subaru has donated 150 science oriented books each year. At North End Subaru We believe that students are the best hope for a better future. We look forward to inspiring them to learn more about science by reading a science book. Subaru and North End Subaru partnered with the American Association for the Advancement of Science (AAAS) to donate 150 award-winning science books to Turkey Hill Elementary school with the goal of engaging and inspiring K-12 students. Heidi Champagne, Principal, Chad Adams, Asst. Principal and her team have graciously allowed us to adopt Turkey Hill two years in a row to Share our Love of Learning. They tell us that many of the students use them for special projects and enjoyment.North End Subaru prominently displayed the program in the Showroom and on social media. Several of the books were read numerous times. The science behind repairing an Eagles Beak so it could grow and thrive is memorizing.We believe and hope that this program will intrigue students to pursue the study of science and possibly we will see them as customers or employees later in their careers.


Sterling Animal Shelter & North End Subaru Pets  –  Bob W

North End Subaru became aware of the needs of Sterling Animal Shelter after reading a post mention that over two hundred pets were arriving in one week. With the storms and flooding in Florida, Texas and Puerto Rico, help was needed fast.Bob Waite (North End Subaru) reached out to Melissa Snitzer, Manager at Sterling Animal Shelter (Animal Shelter Inc.), 17 Laurelwood Rd., Sterling, MA 01564 www.sterlingshelter.org. She gave a quick run down of their hectic preparation for the arrival of new pets. Melissa presented the items they were in need of. The most pressing need was that of new families for the animals. Its often hard for us in New England to understand that in other parts of the United States there are still high kill animal control facilities. Pounds that find stray dogs and puppies wandering the streets. Or that in this day and age, some shelters use gas chambers and other cruel methods to kill barrel full of unwanted animals. Including beautiful, innocent puppies and kittens, because there simply aren’t enough homes for them.North End Subaru was determined to get the word out that these animals needed loving homes and quick. Using our social media, advertising and word of mouth we shared the cause with Subaru owners whom responded by filling up two Subaru Foresters with new and used blankets, food, new & used collars & leashes, New Owner gift boxes and cleaning materials. We continue to be a drop off spot for these items.Chrystina Charalabakis and Alex Bunish (North End Subaru) volunteered to drive the Subaru Forester over to the Sterling Animal Shelter and visit the associates of Sterling Animal Shelter thanking them for the time and love they give these helpless animals looking for a home. What they found is there’s a place in our community where the hungry are fed, the homeless are sheltered, and the abandoned are given care. Its our local animal shelter, right in Sterling, MA. Where they provide comfort and care for our community’s unwanted animals. The Sterling Animal Shelter offers many other services too, for pets and their people. They offer a clinic for low cost services and are extremely busy caring for shelter pets, assisting other shelters and now they accept privately owned pets. For clinic services please bear with them on scheduling and logistics as this program IS in high demand.There on-site spay/neuter clinic cares for almost 2,000 dogs and cats a year. They come through the shelter looking for new homes or from a dozen breed rescue organizations and Animal Control Officers throughout New England. They provide hundreds of low cost dog/cat spay/neuters.During clinic hours Monday-Thursday 8am-6pm you will get voicemail as the technicians are normally in surgery, or monitoring pets that are recovering from anesthesia. The pets are a TOP PRIORITY, phones DO NOT get answered when associates are caring for the animals. The BEST way to communicate with the clinic is via email Sterlingshelterclinic@gmail.comTo do all this, they rely on the support of people like you. Here are a few ways you can help animals at the Shelter:Give a little bit… Donate food, towels or old blanketsDrop off needed cleaning supplies and paper towelsLend a hand and become a volunteerFind that special animal waiting for a home – ADOPT!Help spread the word about their program and needsBe a responsible pet ownerVote for the animals,.by supporting legislation that protects animalsReport animal cruelty and teach your children respect for animalsThe greatest thing about adoption is that you save two lives with every animal adopted from a shelter. Adoption opens up space to welcome another great animal. Besides the obvious advantage of saving a life you also get a great chance to find a companion who is “perfect” for you. The Sterling Animal Shelter offers experienced adoption counselors who know the animals they are placing, work with them daily and will be able to recommend the best pet for your particular situation. The shelter also has an enormous variety of animals, purebreds, mixed breeds, all ages and personalities. This will allow you to have the most options when adopting your new lifelong friend. Most animals in a shelter have already received some kind of training, and so there will be a shorter adjustment period when you adopt a shelter pet. Dogs and cats in shelters are healthy and well adjusted. The shelter makes every effort to screen animals for serious health and behavior problems. No animal, no matter where it comes from, is problem free or comes with a health and behavior guarantee, but if you’re prepared to provide your new family member with some time, training, and patience, your reward will be a loving companion.


Taking the stigma out of drug dependency NA CARES  –  Lauren G

North End Subaru-Mazda had just entered into a growth period leading to our current success. Buildings were being refurbished, new employees were being trained and everything looked positive. Then tragedy struck when one of the key team members died of an overdose. The team questioned, did we do all we could to help? Why did we not notice? Are we that insensitive? To this day questions that haunt us. Then on February 2nd, 2015 tragedy struck again when Christopher Geanacopulos overdosed. We felt Chris was making headway. His happy smile and lets get it done attitude seemed so optimistic. Most of us did not see the inner turmoil eating away at him. Could we do better? Could we do more? Yes. Lauren Geanacopulos, Office Manager at North End Subaru-Mazda, became an advocate. Through events with NM CARES, Lauren with North End Subaru-Mazda raises money and awareness for this somber cause. Additionally she host the North End Subaru-Mazda Christmas party, entrance fee is a item of clothing for those affected by abuse or drug misuse. Through these efforts we hope to make a impact. North Middlesex Community Cares The mission is to bring awareness to the public about the risks of addiction and fatalities, due to the abuse of prescription drugs. We want to change the perception that experimenting with prescription drugs for recreational purposes is safer than the use of illicit drugs. We hope to educate the community to safeguard their homes when prescription drugs are around. The focus is to reach out to people in the community to share our personal stories, utilize prevention education through science based facts, and provide a supportive role to those people whose lives have been affected by the abuse or misuse of prescription drugs. As a resource to our community: We share personal stories We promote prevention education through science-based facts We provide support to those whose lives have been affected by the abuse or misuse of prescription drugs MA Substance Abuse Information and Education Helpline:1-800-327-5050 www.helpline-online.com Taking the stigma out of drug dependency. Stigma is the number one barrier to seeking treatment. Find out why and learn what you can do to end stigma. Join Us. NM Cares PO Box 941 Townsend MA 01469 978-660-0975 nmcommunitycares@gmail.com www.facebook.com/nmcommunitycares


Sterling Animal Shelter & North End Subaru Pets  –  Bob W

North End Subaru became aware of the needs of Sterling Animal Shelter after reading a post mention that over two hundred pets were arriving in one week. With the storms and flooding in Florida, Texas and Puerto Rico, help was needed fast.Bob Waite (North End Subaru) reached out to Melissa Snitzer, Manager at Sterling Animal Shelter (Animal Shelter Inc.), 17 Laurelwood Rd., Sterling, MA 01564 www.sterlingshelter.org. She gave a quick run down of their hectic preparation for the arrival of new pets. Melissa presented the items they were in need of. The most pressing need was that of new families for the animals. Its often hard for us in New England to understand that in other parts of the United States there are still high kill animal control facilities. Pounds that find stray dogs and puppies wandering the streets. Or that in this day and age, some shelters use gas chambers and other cruel methods to kill barrel full of unwanted animals. Including beautiful, innocent puppies and kittens, because there simply aren’t enough homes for them.North End Subaru was determined to get the word out that these animals needed loving homes and quick. Using our social media, advertising and word of mouth we shared the cause with Subaru owners whom responded by filling up two Subaru Foresters with new and used blankets, food, new & used collars & leashes, New Owner gift boxes and cleaning materials. We continue to be a drop off spot for these items.Chrystina Charalabakis and Alex Bunish (North End Subaru) volunteered to drive the Subaru Forester over to the Sterling Animal Shelter and visit the associates of Sterling Animal Shelter thanking them for the time and love they give these helpless animals looking for a home. What they found is there’s a place in our community where the hungry are fed, the homeless are sheltered, and the abandoned are given care. Its our local animal shelter, right in Sterling, MA. Where they provide comfort and care for our community’s unwanted animals. The Sterling Animal Shelter offers many other services too, for pets and their people. They offer a clinic for low cost services and are extremely busy caring for shelter pets, assisting other shelters and now they accept privately owned pets. For clinic services please bear with them on scheduling and logistics as this program IS in high demand.There on-site spay/neuter clinic cares for almost 2,000 dogs and cats a year. They come through the shelter looking for new homes or from a dozen breed rescue organizations and Animal Control Officers throughout New England. They provide hundreds of low cost dog/cat spay/neuters.During clinic hours Monday-Thursday 8am-6pm you will get voicemail as the technicians are normally in surgery, or monitoring pets that are recovering from anesthesia. The pets are a TOP PRIORITY, phones DO NOT get answered when associates are caring for the animals.


4-H Camp Middlesex Summers to Remember  –  Bob W

4-H Camp Middlesex camp in Ashby, Massachusetts gives campers an unforgettable summer experience. Tying in the mission of the 4-H program, teaching the 4-H’s – Head, Heart, Hands, and Health Camp Provides Life-Changing Opportunities.Giving students the opportunity to be Responsible, Independent, Well-Rounded, A Team Player and Connected with Nature.Through its programs in nature, cabin living with peers, and supportive relationships, Camp creates opportunities to develop as an individual. Camp Middlesex’s Mission: To create a supportive environment for youth and adults to reach their fullest potential. Goals of the Experience:To provide opportunities that stimulate the development of each camper’s self-esteem through supportive relationships, provide campers with the opportunity to set personal goals developing in each camper the opportunity to experience leadership roles and to develop an increased level of responsibility. To help campers develop an appreciation of the natural surroundings through art,science, and adventure activities. Also offering the CIT Program which seeks to train talented individuals aged 14-16 to become leaders in the camping community. As a CIT, they receive instruction on different aspects of camp life. Topics include: child development, discipline of campers, special needs, health & safety, programming, and staff responsibilities. They work in a program and cabin area under the direction of a senior counselor, who will serve as their mentor.


Declining funds for Art, Spark Creative LHS Mural  –  Bob W

Depicting the life of a Subaru in each Decade, the Art students from LHS created a wall of ART, celebrating a momentous occasion in a Subaru's life. North End Subaru commissioned the Advanced Art students and teachers from Lunenburg High School to immortalize the life of a Subaru across the face of a giant 60-foot exterior wall. Students showcase their artistic skills, and all visitors at the mural project are invited to share their Subaru memories! A Word on the Subaru Mural Project: Subaru vehicles are manufactured on assembly lines to ensure uniform, reliable quality. On a functional level, cars are a means of transportation. In terms of design, Subaru distinguishes itself with superb craftsmanship and affordable luxury. Upon rolling out of dealerships across the world, they are individualized, becoming integral to the narrative of their owner’s life. For nearly sixty years, drivers have not only entrusted Subaru with their lives, but with their memories. From commuting through traffic and trips to the beach to climbing the earth’s summits and bringing home a newborn child from the hospital, Subaru has served as a steadfast companion on adventures both great and small. Color sketches were presented first. They served as plans for the mural that depicts the excitement of sharing in the tradition of owning a Subaru and the thrill of where it may bring you. The completed mural features paintings of Subaru through seven decades on vignettes printed on vinyl.


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